Accountancy
113
Agriculture, Fishing
1
Finance, Insurance
89
Call Centres
1
Catering & Hospitality
108
Construction, Property
126
Customer services
71
Defence/Armed Forces
62
Education
2
Electronics
83
Engineering, Manufacturing 129
Graduate, Trainees
56
Healthcare & Nursing
74
Human resources
66
IT & Internet
473
Legal
73
Management consultancy 55
Marketing, Advertising, PR 95
Media, Creative
8
Non-profit, Charities
1
Public sector & Services
10
Recruitment sales
75
Retail, Wholesale
82
Restaurant & Food Service 10
Sales
129
Science
15
Secretarial, Administration 27
Security
0
Senior appointments
8
Telecommunications
2
Transport, Logistics
5
Travel, Leisure, Tourism
18
Other
60
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
|
|
Section: IT & Internet Vacancy 660 |
| Post:German speaking Technical Support Engineer
|
Salary contractual |
| |
| Requirements and conditions |
| Age: |
Has no value
|
| Gender |
Has no value
|
| Education: |
no
|
| Work schedule: |
Has no value
|
| Work place: |
Bristol
|
| The announcement text: |
This leading Internet Service Provider, whose UK office is in an impressive glass building in Canary Wharf have a vacancy for a a German Speaker to provide technical and billing support to customers in the UK nd the rest of Europe.
Your role will be to answer phone calls and troubleshoot emails from customers. Identify customer questions and offer complete and accurate responses and resolutions. Understand customer problems and provide
proactive solutions that exceed customer expectations.
You will also manage and develop skills for 2nd line support, including logging into servers to make configuration changes, experimenting with
new setups and configurations and developing your knowledge further.
There are two number of positions available for the following shifts:
Weekdays (M,T,W,T,F) 11pm - 8am (Night shift)
Weekends (S,S) 5pm - 2 am (Evening Shift)
Weekends (S,S) 1am - 10 am (Night shift)
Required qualifications:
Outstanding customer service skills with user-level UNIX*NT*Windows 2000
skills. Familiarity with common Internet applications. Working knowledge
of troubleshooting tools including FTP, telnet, FrontPage and email
protocols is preferred. Strong initiative, team player, and good oral
and written communications skills. Enthusiasm about the Internet a must,
plus flexibility and commitment to weekend*overnight hours.
For a full job spec, apply asap.
|
| Contact information |
| Employer: |
|
| Email: |
618@edinburghcareer.informnow.com
|
| Phone: |
01260 298111
|
|
| |
Publication date: 2009-04-13 12:09:22
|
| |
|
|
